Frequenty Asked Questions |
Will the delivery be discreet?It sure is. Delivery is by Australia Post using standard Express Post bags & boxes. No where on the outside of the package is The Lazy Stud mentioned, so you can be absolutely sure that no one will know what's in your little bag of treats. How can I order?You can order through our website using your credit card (Visa, Mastercard & Bankcard), direct deposit, or money order. If ordering by direct deposit or money order, the necessary instructions will be provided at the end of the purchase process. If you have any questions regarding ordering email us at How much will postage cost?All orders within Australia are subject to a flat rate fee of $8.50, however we generally have a special Can I check the status of my order?Yes, order status enquiries can be made via email at Remember to quote your order number. Is it safe to use my credit card?Yes, this site utilises industry standard Secure Socket Layer (SSL) 128 bit encryption technology to ensure your personal and credit card details remain confidential. The information sent from your computer to our server will be protected so that nobody can intercept it, decode it or read it. For more information, refer to our Privay section. Can I pay with Paypal?Yes you can pay with Paypal, however not for the purchase of DVDs as it constitues a violation of Paypal's mature audiences policy which can be read here. What credit cards do you accept?We accept Visa, Mastercard, and Bankcard (Australia). What will my credit card show?Your credit card will be charged in Australian dollars and your purchase will be reported as "Vandarlay Industries ". How will I know I you have received my order?Once you click on the 'Process Credit Card Order' button, you will immediately receive a confirmation email. This email will list the details of your purchase, the cost of the goods, and also an order number. Your order number should be quoted if enquiring on the status of your order, or if there is a mistake with your purchase details. How will my purchase be packaged?Your purchase will be shipped by Australia Post and arrive in plain packaging with no indication of the supplier. What if I am not home when my package is delivered?If no-one is home to accept delivery, your package will be taken to the nearest Australia Post office by courier. The courier will leave a notification card allowing you to collect your parcel at your convenience. You do not need to mention our website in order to pick-up the item. Can I get a refund if I am not happy with my purchase?thelazystud.com.au will accept returns if the item is delivered faulty or damaged, or if the wrong item is delivered. For more information, see our section on Returns. Can I cancel my order?
You can cancel your order within 24 hours of payment being received, however once payment is received all cancellations are subject to a 15% administration charge. What if I need more information about a product?Simply email our staff at |


