Here at thelazystud.com.au your privacy is vital to us. The only details we collect from you are used to complete your order.
Ordering online with us is 100% safe. We use an encryption method called Secure Server Software (SSL) that is among the best in use today by e-commerce Web sites. Your personal information, including sensitive credit card information, is encrypted so that it is indecipherable by others as it travels across the Internet.
Your order is stored on our server (computers) that sits inside a firewall. Firewalls are software and hardware that prevent hackers from breaking into our systems. This is just as important as an SSL connection and maximizes our security. You can rest assured that your information is safe and we NEVER sell or give out any part of your order information, including your e-mail address!
We will only contact you if you subscribe to our newsletter, win a competition, or to have your order confirmed via email. It may also be necessary to contact you if your order is missing important information related to delivery, or if there is a significant delay in shipping time.
With many years experience in the adult retail industry, we understand that your right to privacy is of the utmost importance and we are committed to the protection of your personal information. Any information we collect from you is used only to fulfill your order and enhance your shopping experience. Our privacy policy appears below in detail. You may also wish to look at the related security information we provide.
What Information Do You Collect?
What information do you gather from customers (those making a purchase)? We gather your name, email address, credit card details and physical address, which are used to fulfill your order. We keep these details in a secure area of our system to make ordering easier the next time you visit.
What information do you gather from questionnaires and competitions? We will gather your email address to advise you if you have won a prize. We may also ask for other information such as gender, age and country. No respondent is identified as an individual. We use this information in an aggregated form only to help us enhance our website and our range of products.
What if I contact you? We may keep a copy of any correspondence from you.
Who Do You Share Information With? We do not sell trade or rent user information to anyone.
In order to transfer payment for your order, your credit card details will be sent in encrypted form to your bank for clearance.
thelazystud.com.au operates its own warehouses and customer service department. Unlike other online adult retailers, when you shop with us and we fill your order, your details never leave thelazystud.com.au. Your name and address will be supplied to our transportation company so your order can be delivered.
Under What Circumstances Will You Contact Me? You will receive an email confirming placement of your order.
If your order, for whatever reason, cannot be shipped, one of our customer service representatives will contact you via email.
If your order does not contain enough information (eg address details) for us to complete it, one of our customer service representatives will contact you via email.
If you have elected to, you will receive occasional email newsletters from us. You may cancel these at any time.
We may contact you and pass on your details to third-parties if we believe you have violated the terms and conditions associated with using thelazystud.com.au or, we believe you to be involved in activities harmful to thelazystud.com.au or other users of thelazystud.com.au.
What about Cookies? We use cookies (a small piece of text placed on your hard drive) so that you may browse our shop and purchase goods. Our cookie contains only a unique number and is valid for a 30 day period whilst you complete your shopping. This enables you to leave products in your shopping cart for up to 30 days before they are removed.
Please note that other sites with links to thelazystud.com.au (eg. sites we advertise with) may use cookies and may collect additional information about you. We are not responsible for the information policies of these sites and users may wish to acquaint themselves with the privacy policies of those other sites.
Summary thelazystud.com.au undertakes that it will never; • Sell, trade or rent any of your personal details to any other company or organization. • Send you promotional email unless you have requested it.
Our business success depends on our discretion and our understanding of the importance of your privacy. If you have suggestions for enhancing our privacy policy, please contact us.
You will receive an email when your credit card transaction has been approved. Your order will be shipped in plain packaging from our Melbourne warehouse.
The following information appears on the label itself;
Vandarlay Industries PO Box 89 Williamstown VIC 3016
We add a delivery charge of $8.95 per order for postage and handeling
If your order, for whatever reason, cannot be shipped, one of our customer service representatives will contact you via email.
Please note that delivery times are estimated to be 7 to 14 days. In many cases the delivery will be much sooner.
Your satisfaction is important to us. However, because of the personal nature of our products an exchange service is not available. Please choose carefully before you buy. We are unable to accept products, videos or DVDs which do not meet your expectations; we will only replace items which are found to be faulty.
If a product has a manufacturing defect, then you should return that product to us for a replacement. Please read through the following steps carefully if you wish to return goods to us.
To return a defective product, you must return the product within 30 days of purchase.
You should email our Customer Service Officer at
and notify us of your intention to return the goods.
You must include return paperwork detailing the nature of the defect and the transaction number for your order. Our Quality Control Department will then examine the product and if it is found to be defective you will be issued with a replacement.
